Privacy policy

Last Updated: December 2025

Protecting your private information is our priority. This Statement of Privacy applies to the MamaHub website and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MamaHub refer to the e-commerce site operated under Shipzo Ltd (Company Number: 11124579). By using the MamaHub website, you consent to the data practices described in this statement.

1. Collection of your Personal Information

In order to provide you with products and services offered on our site, MamaHub may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • Email Address

  • Phone Number

If you purchase our products, we collect billing and credit card information. This information is used to complete the purchase transaction via our third-party secure payment processors.

Information You Provide Voluntarily

We do not collect personal information unless you voluntarily provide it. You may be required to provide specific data when you:

  • Register for an account.

  • Enter a sweepstake or contest sponsored by us.

  • Sign up for special offers from selected third parties.

  • Send us an email or submit payment information.

Marketing Management: Data will be shared with D2D Distributors Limited, our marketing strategy partner, to improve our outreach and service relevance.

2. Use of your Personal Information

MamaHub collects and uses your personal information to:

  • Operate and deliver the products/services you have requested.

  • Inform you of other products or services available from MamaHub and its affiliates.

  • Monitor user behavior to optimize the website experience (e.g., determining the most effective placement for buttons and content).

3. Sharing Information with Third Parties

MamaHub does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted partners to perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MamaHub, and they are required to maintain strict confidentiality.

4. Automatically Collected Information & Cookies

Information about your computer hardware and software may be automatically collected (IP address, browser type, domain names, access times). This is used for service quality and general statistics.

Use of Cookies

The MamaHub website uses "cookies" to personalize your online experience.

  • Purpose: Cookies tell the web server that you have returned to a specific page, helping us recall your billing or shipping addresses for future visits.

  • Cart Tracking: We use cookies to keep track of items in your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS or email.

5. SMS Marketing & Notifications

By entering your phone number in the checkout and initializing a purchase, or subscribing via our forms, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers.

  • Frequency: Messages will not exceed 20 per month.

  • Opt-out: Reply with STOP to any mobile message or use the unsubscribe link provided.

  • Rates: Message and data rates may apply.

6. Security of your Personal Information

MamaHub secures your personal information from unauthorized access using the SSL Protocol. When sensitive data (like credit card numbers) is transmitted, it is protected through encryption.

While we strive to protect your data, no transmission over the internet is 100% secure. You acknowledge that there are security limitations beyond our control.

7. GDPR Rights (For EEA Residents)

If you are located in the European Economic Area, you have the following rights:

  • Right of Access: To request a copy of the data we hold on you.

  • Right of Rectification: To correct inaccurate information.

  • Right to Erasure: To request we delete your personal data.

  • Right to Withdraw Consent: To stop us from processing your data based on previous consent.

To exercise these rights, please contact our support team.

8. Children Under Eighteen

MamaHub does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under 18, you must ask your parent or guardian for permission to use this website.

9. Changes to this Statement

MamaHub reserves the right to change this Privacy Policy. We will notify you of significant changes via the primary email address on your account or via a prominent notice on our site.

10. Contact Information

MamaHub welcomes your questions or comments regarding this Statement of Privacy.

Email: [Your MamaHub Email Address Here]

Effective Date: May 25, 2018 (Updated May 2025)